Why Choose Buzz?
We Do It FREE… Others Charge a Fee
Whereas most phone conferencing companies only offer a very basic free service in the hope that you’ll upgrade to one of their paid-for packages, WE ONLY DO FREE so you get it all for nothing.
Organisations of all sizes from one-man-bands through to SMEs, Major Corporations, Charities, Churches and even Government Departments all over the world love Buzz Conferencing and we’re going to do everything we can to make sure you will too.
Here are just some of the features we’ve included, gratis:
A Truly Free Service
That’s right! We promise you will never be surprised with any hidden fees, sometimes disguised by other providers as ‘bridging fees’ or ‘operator fees’.
The only thing you’ll pay for is your own phone call and this will be billed by your telephone provider and appear on your phone bill the same way as any other call.
In fact we’ll even give you money for using the service and recommending us to all your friends and colleagues.
Free International Access
Hold international conference calls without having to call expensive international phone numbers or pay surcharges.
We provide a range of international dial-in numbers to keep you connected to your participants wherever they are. They simply pick up the phone and call into the in-country number and you’re connected at no additional cost.
We have most bases covered; click here for a full list of international numbers.
Free Secure Recording
No need to take written notes, simply press #8 when chairing your conference and we’ll email you a secure link so you can download a high quality MP3 recording of your call just minutes after you hang up.
And don’t worry, we take your privacy very seriously and have designed the system so that you are the ONLY one who is given access to your conference call recordings. See User Guide for full details.
Free Powerful In-Conference Controls
Put yourself in the driving seat using our powerful in-conference controls at zero cost.
The default Conversation Mode where everyone can talk is perfect for small interactive calls but using our Presenter and Q&A Modes, you’ll have the power to mute participants lines so you can hold large calls without fear of interruption.
Most conference call companies charge handsomely for this level of control, with Buzz Conferencing it’s free. See User Guide for full details.
Free Call Reporting
Know what’s really happening on your conference calls with our after-call summaries.
Whether it’s to keep a track of when conversations or meetings took place, to control costs or to monitor who is joining your conference calls and from where, we can help with free after-call report summaries.
All you need to do is let us know that you’d like to receive them and we’ll email them to you just minutes after every call.
‘Proper’ Phone Lines, NOT VoIP
Just because Buzz Conferencing is free, doesn’t mean we’ve compromised on quality.
Unlike some in the industry, we use proper telco-grade phone lines NOT cheap voice over IP (internet) lines similar to Skype meaning the call quality is EXCELLENT – even on large calls.
We use the exact same equipment and lines as major telephone companies to ensure you get industrial-strength reliability and line quality every time.
We provide a fully supported professional service which is why we are trusted by large corporations and Government Departments.
When you’re planning that important call – relax, our system WILL WORK. No more stressing about whether there’ll be technical problems.
There’s more information here if you are interested in the technical differences between our platform and VoIP services such as Skype.
Free Bespoke Configuration
With Buzz Conferencing, it doesn’t have to be one-size-fits-all.
If you don’t like the on-hold music or just fancy a change, tell us – we’ll swap it to something you prefer or even take it off altogether if you like. It’s up to you.
Not keen on entry and exit name announcements? No problem! Let us know and we’ll turn them off.
Of course, you can set many of the conference options yourself as described in the User Guide, but we know sometimes it’s easier just to give us a call and let us do it for you.
There are lots of knobs we can twiddle to make the service perfect for you. Don’t be shy, just ask – we’ll go the extra mile to set things up just how you like them (and if you change your mind later, no problem, we’ll do it all again).
24/7 Customer Service and Support
We’re a modern technology company but we’re proud of our decidedly old fashioned approach to customer support.
If you are hosting a conference call and need operator assistance, just press *0 and you’ll be connected to one of our operators in just seconds, 24/7.
You see, we know that there’s nothing more frustrating than having to jump through hoops to speak to someone. That’s why we provide you with friendly UK-based telephone support 24 hours a day, 7 days a week.
If you have a question, a problem or you’re new to conferencing and would just like a friendly chat about how it all works – simply pick up the phone and call us on Freephone 0800 979 0818 or +44 (0)20 7135 3033 at any time.
Don’t be shy, we’re here to help – in fact, why not seize the moment and call us right NOW? ‘Carpe diem’ as they say.
If you prefer email then drop us a note to CustomerDelight@BuzzConferencing.co.uk and we’ll get right back to you. We’ve also compiled a list of Frequently Asked Questions (FAQ).
Free £25 Amazon Voucher loyalty and referral programme
As soon as you sign up for Buzz Conferencing you’ll be on your way to earning your first £25 Amazon Voucher. Tell your friends and help us spread the Buzz Conferencing love and UNLIMITED number extra £25 Amazon Vouchers could be yours.
It sounds like a cliché but it’s true, our best salespeople are our existing satisfied customers. Many of our customers become raving fans and help us grow by telling their friends and colleagues about us. Our £25 Amazon Voucher loyalty and referral programme is our way of saying thank you. Click here for full details, sign up and get started today.